¿Cómo puedo enviar una queja?

Para enviar una queja, complete el formulario de queja a continuación

"*"Indica requerido campos

Full name and Surname*

Date of Birth*

Telephone Code*

Telephone Number*

Registered Email Address*

Trading Account Number*

Residential Address

Did you communicate your complaint to our Customer Support Department?*

Yes

Date & Time the issue arose*

Position(s) number(s) under dispute*

Dispute amount*

(please specify the currency)

Brief Description of the Complaint*

Suggested way for the Complaint to be resolved*

Please attach any supporting documentation/evidence such as screenshots, reports, error messages, and error codes (if any) that may help us in the investigation and resolution of the Complaint.

Max. Tamaño del archivo: 2 MEGABYTE.

Especifique la siguiente información:

Email ticket number (if any):*

Date(s) of communication:

Name the Customer Support Representative(s) you were in contact with:

Outcome:*